RISE Up Portal Guides & Resources

Visit our new RISE Up Help Center created specifically for our new RISE Up platform hosted by Kaleidoscope learning. The help center is your one stop shop for all guidance related to the new portal and how to contact our new customer service team.

RISE Up Curriculum & Exam Resources

• Retail Industry Fundamentals Table of Contents — View the table of contents 
• Retail Industry Fundamentals Exam Preview and Sample Questions — View the exam preview and sample questions for Retail Industry Fundamentals to prepare your students
• Customer Service & Sales Table of Contents — View the table of contents
• Customer Service & Sales Exam Preview and Sample Questions — View the exam preview and sample questions for Customer Service & Sales to prepare your students
• Business of Retail Table of Contents — View the table of contents
• Business of Retail Exam Preview and Sample Questions — View the exam preview and sample questions for Business of Retail to prepare your students
• Warehouse, Inventory & Logistics Table of Contents — View the table of contents
• Warehouse, Inventory & Logistics Exam Preview and Sample Questions — View the exam preview and sample questions for Warehouse, Inventory & Logistics to prepare your students
• RISE Up Business of Retail: Operations and Profit Job Task Analysis — Overview of the domains included on the Business of Retail exam

RISE Up Career Prep Resources

• Why Hire RISE Up Credential Holders? Show this to hiring managers and business owners to explain the value of hiring people who have earned retail skills credentials from the NRF Foundation
• Our "Pick Your Passion" chart is updated to better help your students explore exciting career paths in retail based on their skills and interests
• Our "Interview Tips" will help students with job opportunities after completion of their program

RISE Up Classroom Activities

Curriculum supplements; 60 mins. estimated time to complete

• NRF Foundation "Ask A Recruiter" with Alex Fleming of Tractor Supply Company: classroom activity and instructor guide
• NRF Foundation "20 Questions" with Jonathan Savoy of Burlington Stores: classroom activity and instructor guide
• NRF Foundation "20 Questions" with Danielle Kirgan of Macy's: classroom activity and instructor guide
• NRF Foundation "20 Questions" with Macy's Fulfillment Manager David Thomas: classroom activity and instructor guide
• NRF Foundation "20 Questions" with with Nestlé Distribution Center and Warehouse Senior Manager Paul DiBartolo: classroom activity and instructor guide
• NRF Foundation "Tell Me More" with Walgreens District Manager Mario Figueroa: classroom activity and instructor guide
• NRF Foundation RISE Up and Nestlé Needs You Sustainability Classroom Activity and Instructor Guide
• NRF's State of Retail & the Consumer 2023 classroom activity and instructor guide
• Access timely information from the National Retail Federation to engage your students in classroom discussions about retail trends, what consumers plan to spend as they celebrate holidays and more. Expert insights on what’s happening in the retail industry, with NRF's research on consumer spending plans for Easter 2024, are available now